Pay My Bill

Thank you for choosing Boulder Community Health. We are committed to clinical excellence and innovation in meeting your health care needs. We are here to assist you with information about how this process works, answer your questions, and offer resources to find all the information you need.

(Intermittent issues with our online bill pay system have been reported by a few of our patients. We are working to resolve the issue. If you experience technical difficulties using the system, we apologize and ask that you please call the phone numbers below.)

Online Bill Pay

Pay your bill securely by clicking the link above. No need to create an account! Just have your BCH physician clinic bill or BCH hospital bill in hand. We accept cash, checks, VISA, MasterCard, Discover and American Express. BCH accepts most major insurance plans. Check your specific coverage with your employer or insurance company.

Information collected from our secure payment site during transactions is for payment processing and confirmation. Your email is for confirmation and receipt only and will not be used for marketing purposes.

Prefer written instructions? Click here for a PDF detailing how to pay your bill online.

Payment Plans Available

We also offer options for paying your bill, including payment plans.

For hospital-related services, call Patient Financial Services at 303-415-4700

For BCH physician bills, call CMA Physicians of BCH at 303-415-4766

BEFORE you receive a service at BCH, you may want to:

• Explore Self-Pay pricing options. We offer competitive self-pay pricing for many medical tests (Imaging, Laboratory, Cardiology and Pulmonary, and Sleep Lab).
• For services at a BCH physician clinic, call the office directly for a self-pay estimate.
• Check into financial assistance if you are uninsured or under-insured. For more information, call Financial Counseling at 303-415-8115.

Bills to Expect

You may receive more than one bill for your BCH visit since the hospital, physician clinics and other independent providers within our system bill separately. For example:

BCH primary care or specialist physicians will bill for services provided in their offices or the hospital.

Hospital and related services such as imaging, labs, ERs and urgent care centers will bill for inpatient and outpatient services.

Other medical services. Independent professionals providing services at BCH bill separately. These may include: ER physician, radiologist, pathologist, surgeon, anesthesiologist, ambulance or helicopter and home care provider.

Questions? Call the number at the top of each billing statement.

Pay by Phone or Ask a Question

For BCH Physician Clinic bills, call CMA Physicians of BCH: 303-415-4766

Hours: Monday - Friday, 8:15 a.m. to 4:15 p.m.

For all other BCH bills, including hospital-related services, call Patient Financial Services: 303-415-4700

Hours: Monday - Wednesday, 9 a.m. to 4 p.m.
Thursday, 11 a.m. to 4 p.m.
Friday, 9 a.m. to 4 p.m.

Billing Brochures

Want to read more? Click here for our English billing brochure and click here for our Spanish billing brochure.

File a Billing Complaint or Grievance

At Boulder Community Health, we understand that health care bills can be difficult. We are here to work with you to help you understand your bill, get it paid and off your mind. If you want to dispute a charge, please follow the process below:

• For BCH Physician Clinic bills, please contact CMA Physicians of BCH at 303-415-4766 and ask to speak to a manager.
• For all other BCH bills, including hospital-related services, please contact Patient Financial Services at 303-415-4700 or patientaccounts@bch.org. Someone from our team will get back to you.

Tips: Have your insurance card(s) and billing statements ready. Please reference the contact information at the top of each billing statement. BCH billing specialists will contact the clinic or facility where you received services to request a review of charges.We will then contact you with the findings.

If your billing issue is not resolved, our billing specialists will work with you to:

1. Apply for financial assistance, and/or

2. Set up a payment plan.

Thank you for partnering with us for your health care needs.

Price Transparency for Commons Procedures and Services

We know it’s not easy to understand your healthcare options and the cost of care. At Boulder Community Health, we are doing our best to give you what you need to know in advance by providing self-pay information and resources about pricing for common procedures and services. Please click here for our Price Transparency and Cost Estimate PDF.

Please click here for our Cost of an Emergency Department Visit PDF.

Actual charges for any health care service are dependent on the circumstances at the time the service is rendered. Actual prices on the final hospital bill may vary from this information based on the particular hospital providing the services, the patient’s medical condition, unknown circumstances or complications, final diagnosis, and recommended treatment ordered by the attending physician(s) and other factors.

Please be advised that while BCH attempts to estimate the prices of care as accurately as possible, there may be significant variations between the prices listed and the actual price billed to the patient. BCH strongly encourages patients with health insurance to consult with their insurer to determine their financial responsibility.