Pay My Bill
Update as of 3/27/20
We care about our patient’s personal and financial health and we
are here to support you in these difficult times. If you are experiencing
financial concerns, please call our patient service center at 303-415-5300
or email us at patientservicecenter@bch.org and we can discuss options
available to you.
We’ve updated our payment portal and mobile app to make paying your
bills easier than ever. However, during this transition, there will be
two ways to pay your bill, depending on your date of service. Please see
below for instructions on paying your bill.
For date of service on or before September 30, 2019
Previously, our system generated two different types of bills — one
for physician services (see sample) and another for hospital-based services (see sample). If your statement looks like either of these, you can pay your bill
securely by clicking the green button below. There's no need to create
an account. Just have your bill in hand, as you will need information
from it. We accept VISA, MasterCard, Discover and American Express.
Information provided to our secure payment site is for payment processing.
Your email address is needed for confirmation and receipt only and will
not be used for marketing purposes.
For date of service on or after October 1, 2019
You can use our much-improved MyBCH portal to pay these bills -- log in,
sign up or Pay as a Guest. You can see examples of MyBCH statements
here. You can pay your bill securely and see your balances by clicking the
blue button below.
Pay Bills for Date of Service On or After October 1, 2019
Additional Resources
Payment Plans Available
We offer options for paying your bill, including payment plans. For more
information or to arrange a payment plan, please contact the Patient Service Center.
For date of service on or before September 30, 2019:
Hospital-related services, call Patient Financial Services at 303-415-4700
BCH physician bills, call CMA Physicians of BCH at 303-415-4766
For date of service on or after October 1, 2019:
Please call the Patient Service Center at 303-415-5300
Before you receive a service at BCH, you may want to:
- Check your insurance coverage. BCH accepts most major insurance plans but
you will avoid surprises by checking your individual coverage with your
employer or insurance company. BCH strongly encourages patients with health
insurance to consult with their insurer to determine their financial responsibility.
-
Explore Self-Pay pricing options. We offer competitive
self-pay pricing for many medical tests (Imaging, Laboratory, Cardiology, Pulmonary, and
Sleep Lab).
- For services at a BCH physician clinic, call the office directly for a
self-pay estimate.
- Check into financial assistance if you are uninsured or under-insured.
For more information, call Financial Counseling at 303-415-8115.
Pay by Phone or Ask a Question
For date of service on or before September 30, 2019:
Hospital-related services, call Patient Financial Services at 303-415-4700
BCH physician bills, call CMA Physicians of BCH at 303-415-4766
For date of service on or after October 1, 2019:
Please call the Patient Service Center at 303-415-5300
Hours: Monday, Tuesday, Wednesday, Friday: 7:30 a.m. to 4:30 p.m.
Thursday: 11 a.m. to 4:30 p.m.
Billing Brochures
Want to read more?
Click here for our English billing brochure and
click here for our Spanish billing brochure.
Disputing a Bill
At Boulder Community Health, we understand that health care bills can be
complicated to understand. We are here to work with you to help you understand
your bill, get it paid and off your mind. If you want to dispute a charge,
please follow the process below:
- For BCH Physician Clinic bills, please call 303-415-4766 and ask to speak
to a manager.
- For all other BCH bills, including hospital-related services, please call
303-415-4700 or email patientaccounts@bch.org. Someone from our team will
get back to you.
To dispute a bill for date of service on or after October 1, 2019, please
call 303-415-5300
Have your insurance card(s) and billing statements ready. Please reference
the contact information at the top of each billing statement. BCH billing
specialists will contact the specific clinic or facility where you received
services to request a review of charges. We will then contact you with
that information.
If your billing issue is not resolved, our billing specialists will work
with you to apply for financial assistance, and/or set up a payment plan.
Thank you for partnering with us for your health care needs.
Expect to Get Other Bills
Depending on your illness or injury, you may receive more than one bill
for your BCH visit, since independent medical professionals providing
services at BCH bill separately for their services.
These may include: ER physicians, radiologists, pathologists, surgeons,
anesthesiologists, ambulance or helicopter, and home care providers.
If you have questions or concerns about one of those bills, please call
the number on your billing statement.
Price Transparency for Common Procedures and Services
We know it’s not easy to understand your health care options and
the cost of care. At Boulder Community Health, we try to help by providing
self-pay information and resources about pricing for common procedures
and services. Please click here for our
Price Transparency and Cost Estimate PDF.
Please click here for our
Cost of an Emergency Department Visit PDF.
Please be advised that while BCH attempts to estimate the prices of care
as accurately as possible, there may be significant variations between
the prices listed and the actual price billed to the patient.
Actual prices on the final hospital bill may vary from an estimate based
on the patient’s medical condition, unknown circumstances or complications,
final diagnosis, recommended treatment ordered by the attending physician(s)
and other factors.
Please click
here to see our 2020 chargemaster, a list of all the services and items billable
to a patient or a patient's health insurance provider.
Contact Us
Patient Service Center
Address: 5450 Western Ave, Boulder, CO 80301
Phone: 303-415-5300
Fax: 303-415-4701