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Pay My Bill

COVID-19 Update
We care about our patient’s personal and financial health and we are here to support you in these difficult times. If you are experiencing financial concerns, please call our patient service center at 303-415-5300 or email us at patientservicecenter@bch.org and we can discuss options available to you.

We’ve updated our payment portal and mobile app to make paying your bills easier than ever. However, during this transition, there will be two ways to pay your bill, depending on your date of service. Please see below for instructions on paying your bill.

For Date of Service on or Before September 30, 2019

Previously, our system generated two different types of bills — one for physician services (see sample) and another for hospital-based services (see sample). If your statement looks like either of these, you can pay your bill securely by clicking the green button below. There's no need to create an account. Just have your bill in hand, as you will need information from it. We accept VISA, MasterCard, Discover and American Express.

Information provided to our secure payment site is for payment processing. Your email address is needed for confirmation and receipt only and will not be used for marketing purposes.

PAY BILLS FOR DATE OF SERVICE ON OR BEFORE SEPTEMBER 30, 2019

For Date of Service on or After October 1, 2019

You can use our much-improved MyBCH portal to pay these bills -- log in, sign up or Pay as a Guest. You can see examples of MyBCH statements here. You can pay your bill securely and see your balances by clicking the blue button below.

PAY BILLS FOR DATE OF SERVICE ON OR AFTER OCTOBER 1, 2019

Additional Resources

Payment Plans Available

We offer options for paying your bill, including payment plans. For more information or to arrange a payment plan, please contact the Patient Service Center.

For date of service on or before September 30, 2019:
Hospital-related services, call Patient Financial Services at 303-415-4700
BCH physician bills, call CMA Physicians of BCH at 303-415-4766

For date of service on or after October 1, 2019:
Please call the Patient Service Center at 303-415-5300

Before you receive a service at BCH, you may want to:

  • Check your insurance coverage. BCH accepts most major insurance plans but you will avoid surprises by checking your individual coverage with your employer or insurance company. BCH strongly encourages patients with health insurance to consult with their insurer to determine their financial responsibility.
  • Explore Self-Pay pricing options. We offer competitive self-pay pricing for many medical tests (Imaging, Laboratory, Cardiology, Pulmonary, and Sleep Lab).
  • For services at a BCH physician clinic, call the office directly for a self-pay estimate.
  • Check into financial assistance if you are uninsured or under-insured. For more information, call Financial Counseling at 303-415-8115.

Pay by Phone or Ask a Question

For date of service on or before September 30, 2019:
Hospital-related services, call Patient Financial Services at 303-415-4700
BCH physician bills, call CMA Physicians of BCH at 303-415-4766

For date of service on or after October 1, 2019:
Please call the Patient Service Center at 303-415-5300

Hours: Monday, Tuesday, Wednesday, Friday: 7:30 a.m. to 4:30 p.m.
Thursday: 11 a.m. to 4:30 p.m.

Billing Brochures

Want to read more? Click here for our English billing brochure and click here for our Spanish billing brochure.

Disputing a Bill

At Boulder Community Health, we understand that health care bills can be complicated to understand. We are here to work with you to help you understand your bill, get it paid and off your mind. If you want to dispute a charge, please follow the process below:

  • For BCH Physician Clinic bills, please call 303-415-4766 and ask to speak to a manager.
  • For all other BCH bills, including hospital-related services, please call 303-415-4700 or email patientaccounts@bch.org. Someone from our team will get back to you.

To dispute a bill for date of service on or after October 1, 2019, please call 303-415-5300

Have your insurance card(s) and billing statements ready. Please reference the contact information at the top of each billing statement. BCH billing specialists will contact the specific clinic or facility where you received services to request a review of charges. We will then contact you with that information.

If your billing issue is not resolved, our billing specialists will work with you to apply for financial assistance, and/or set up a payment plan.

Thank you for partnering with us for your health care needs.

Expect to Get Other Bills

Depending on your illness or injury, you may receive more than one bill for your BCH visit, since independent medical professionals providing services at BCH bill separately for their services.

These may include: ER physicians, radiologists, pathologists, surgeons, anesthesiologists, ambulance or helicopter, and home care providers.

If you have questions or concerns about one of those bills, please call the number on your billing statement.

Price Transparency for Common Procedures and Services

We know it’s not easy to understand your health care options and the cost of care. At Boulder Community Health, we try to help by providing self-pay information and resources about pricing for common procedures and services. Please click here for our Price Transparency and Cost Estimate PDF.

In accordance with federal hospital transparency requirements, BCH is providing cost information for "shoppable" services and the hospital Charge Description Master (CDM).

A shoppable service is typically non-urgent and can be scheduled in advance, allowing patients to price shop and schedule at a time that is convenient for them. Examples of common shoppable services include imaging and laboratory services, medical and surgical procedures and outpatient clinic visits.

View BCH Shoppable Services

The Charge Description Master (CDM), or chargemaster, is a comprehensive listing of items that could be billed to a patient, payer or health care provider.

View BCH CDM

Emergency Department charges are based on the level of emergency care provided to our patients at either our Foothills Hospital Emergency Department in Boulder or the Emergency Department at our Community Medical Center in Lafayette.

The levels, with level 1 representing basic emergency care, reflect the type of accommodations needed, the personnel resources, the intensity of care and the amount of time needed to provide treatment. The following charges do not include fees for drugs, appliances, supplies or additional ancillary procedures that may be required for a particular emergency treatment. They also do not include fees for Emergency Department physicians, who will bill separately for their services. Our Emergency Department Price Estimate Rates reflect the amount a patient might pay if they take advantage of our Boulder Community Health prompt-pay self-pay discount.

Please note: Actual prices on the final hospital bill may vary from an estimate based on the patient’s medical condition, unknown circumstances or complications, final diagnosis, recommended treatment ordered by the attending physician(s) and other factors.

BCH strongly encourages patients with health insurance to consult with their insurer to determine their financial responsibility.

Contact Us
Patient Service Center
Address: 5450 Western Ave, Boulder, CO 80301
Phone: 303-415-5300
Fax: 303-415-4701

COVID-19 Vaccine Plan

Boulder Community Health offers the Pfizer, Moderna and Johnson & Johnson vaccines. People age 16 and older are eligible to be vaccinated. You can self-schedule appointments using the free MyBCH patient portal. Learn more about our vaccination process on our general vaccine information page.

For updates related to COVID-19, please see our COVID-19 page.