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Proxy Access

Information for Designating Proxy Access for BCH Services

Proxy access lets an individual view the medical records of another person and make medical decisions for that person. A proxy is a parent or legal guardian of a child; the legal guardian or holder of a health care power of attorney for individuals age 18 or older; or another legally recognized Personal Representative. A Personal Representative is a person who has the authority under state law to consent to treatment on behalf of the patient; including court-appointed guardians and parents on behalf of unemancipated minors.

Please see below for forms for each proxy designation:

Proxy FAQ

If I had proxy access through the old BCH portal, will that proxy access automatically transfer to MyBCH?

No. You will need to fill out a new proxy access form (shown above) to establish your proxy access in MyBCH. You can do this by following any of the methods mentioned below.

Can I give a family member or friend access to my account?

Yes. If you elect to, you can provide proxy access to your account. The other person must also have a MyBCH or MyChart account with Epic. In the online portal, this can be found under Menu > Share My Record > Friends and family access. You may also provide this access in the app by clicking the three vertical dots in the top right corner, select Menu > Friends and Family Access.

Can I get access to my child or family member's account?

Yes, a parent or legal guardian of a minor may request proxy access to view their child's account. These requests will be reviewed by BCH Health Information Management and set up by HIM. Setting up this proxy access is available by contacting our Health Information Management (HIM) department at MyBCH@bch.org or you can call them at 303-415-7760 (option 3).

How can I set up proxy access?

There are four ways to establish a proxy using MyBCH:

  1. A patient can use MyBCH to invite someone else (friend or family member) to have proxy access to their record. The other person must also have a MyBCH or MyChart account with Epic. In the online portal, this can be found under Menu > Share My Record > Friends and family access. You may also provide this access in the MyBCH app by logging into your account, select Menu > Friends and Family Access.
  2. A parent or guardian can use MyBCH to request proxy access to a minor’s records. These requests will be reviewed by the BCH Health Information Management(HIM) department. A patient can call HIM at 303-415-7760 (option 3), Monday-Friday, 8 a.m. - 4:30 p.m. This is only for non-legal relationships. This proxy request is not currently available in the MyBCH app.
  3. If a person wants to set up proxy access for a legal relationship (Power of Attorney, Non-Parent Guardian, etc.), you must go to HIM in person (4990 Pearl East Circle, Suite 100, Boulder; Monday-Friday, 8 a.m. - 4:30 p.m.).
  4. A patient can ask to be set up while they are in a clinic. This is only for non-legal relationships.

Will proxy access automatically be severed once a minor reaches a certain age?

Yes. Proxy access of minors will automatically be severed once an enrolled user reaches the age of 18.

What is the proper procedure for disabling proxy access (other than minors)?

Just like signing up, removing proxy access can only be done in-person by submitting a revocation form. This can be done by visiting our Medical Records Department at 4990 Pearl East Circle, Suite 100, Boulder; 303-415-7760 (option 3); Monday-Friday, 8 a.m. - 4:30 p.m.