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Virtual Visits

Alternative Options for Clinic Visits

Convenient Options for BCH Care

As we modify our clinic operations in response to the COVID-19 virus, we are committed to finding safe and convenient ways for you to continue to get the high-quality care you need, expect and deserve.

In addition to our traditional in-person clinic visits, we now offer the opportunity to have a video or phone visit with your physician.

Adding these new options are necessary actions that safeguard the health of our patients, staff and community. Please see below for more information on each new appointment type.

Schedule a virtual visit today!
Call (303) 415-4015 or go online: MyBCH Portal

Video and Phone Visits

For those who wish to speak directly to their physician about a medical issue, we offer video and phone visits. You can schedule a video or phone visit by calling your clinic directly, calling the BCH scheduling number at (303) 415-4015 or by requesting an appointment through your MyBCH portal. Videos visits are only conducted through the MyBCH portal.

*BCH can also conduct video visits that require an interpreter to be present. When you schedule your video visit let the clinic know that an interpreter will be needed. The scheduling staff will provide you with instructions that will show you how to join a video visit with an interpreter.

Clinics currently live with video and phone visits include:

  • All Family Medical clinics and Internal Medicine clinics (current and new patients)
  • All Specialty Care clinics (current and new patients)
  • Outpatient Behavioral Health (current patients only)

Outpatient Rehabilitation Services:

  • Outpatient Rehabilitation is currently offering both video visits and in-clinic visits. Please call (303) 415-4400 for scheduling.

Urgent Care:

  • Our Urgent Care Center in Erie is now offering video visits between 10 a.m. and 6 p.m. You do NOT need a MyBCH account for this type of visit. Please see our Urgent Care page for more information on requesting an Urgent Care video visit.

For the best camera and microphone quality, use your smartphone or tablet for a video visit.​

Please see here for more video visit tips in English and Spanish

If you would like to learn more about video or phone visits, please contact your doctor’s office. We also recommend checking with your insurance provider prior to scheduling to make sure you are covered for these types of appointments.

Video Visit Instructional Tutorials

Video Visita Tutorial Instruccional​

You must have a MyBCH portal account to access video visits. If you do not have a MyBCH account, you may sign up for free at or by downloading the MyBCH app in the App Store or Google Play. Please check with your insurance provider if you are covered for our phone, video or E-Visits.

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