Information for Designating Proxy Access for BCH Services
Proxy access lets an individual view the medical records of another person
and make medical decisions for that person. A proxy is a parent or legal
guardian of a child; the legal guardian or holder of a health care power
of attorney for individuals age 18 or older; or another legally recognized
Personal Representative. A Personal Representative is a person who has
the authority under state law to consent to treatment on behalf of the
patient; including court-appointed guardians and parents on behalf of
Please see below for forms for each proxy designation:
If I had proxy access through the old BCH portal, will that proxy access
automatically transfer to MyBCH?
No. You will need to fill out a new proxy access form (shown above) to
establish your proxy access in MyBCH. You can do this by following any
of the methods mentioned below.
Can I give a family member or friend access to my account?
Yes. If you elect to, you can provide proxy access to your account. The
other person must also have a MyBCH or MyChart account with Epic. In the
online portal, this can be found under Health > Share My Record >
Friends and family access. You may also provide this access in the app
by clicking the three vertical dots in the top right corner, select Account
Settings > Friends and Family Access.
Can I get access to my child or family member's account?
Yes, a parent or legal guardian of a minor may request proxy access to
view their child's account. Sign in to the online portal, and under
Profile > Personalize > Request access to a minor’s record.
These requests will be reviewed by BCH Health Information Management and
set up by HIM. Setting up this proxy access is currently only available
in the online portal or by contacting our Health Information Management
(HIM) department at
HIM@bch.org or you can call them at 303-415-7760.
How can I set up proxy access?
There are four ways to establish a proxy using MyBCH:
- A patient can use MyBCH to invite someone else (friend or family member)
to have proxy access to their record. The other person must also have
a MyBCH or MyChart account with Epic. In the online portal, this can be
found under Health > Share My Record > Friends and family access.
You may also provide this access in the MyBCH app by logging into your
account, clicking the three vertical dots in the top right corner, select
Account Settings > Friends and Family Access.
- A parent or guardian can use MyBCH to request proxy access to a minor’s
records. Sign in to the online portal, and under Profile > Personalize
> Request access to a minor’s record. These requests will be
reviewed by the BCH Health Information Management(HIM) department. A patient
can call HIM at 303-415-7760, Monday-Friday, 8 a.m.-5 p.m. This is only
for non-legal relationships. This proxy request is not currently available
in the MyBCH app.
- If a person wants to set up proxy access for a legal relationship (Power
of Attorney, Non-Parent Guardian, etc.), you must go to HIM in person
(4990 Pearl East Circle, Suite 100, Boulder; Monday-Friday, 8 a.m.-5 p.m.).
- A patient can ask to be set up while they are in a clinic. This is only
for non-legal relationships.
Will proxy access automatically be severed once a minor reaches a certain age?
Yes. Proxy access of minors will automatically be severed once an enrolled
user reaches the age of 18. At age 12 access becomes much more limited.
What is the proper procedure for disabling proxy access (other than minors)?
Just like signing up, removing proxy access can only be done in-person
by submitting a revocation form. This can be done by visiting our Medical
Records Department at 4990 Pearl East Circle, Suite 100, Boulder; 303-415-7760;
Monday-Friday, 8 a.m.-5 p.m.