Compliance
Your Privacy Rights, Patient Rights and Responsibilities, Compliance and
Other Important Policies
As a hospital patient, you have specific rights and corresponding responsibilities.
Please review the following documents to learn more:
Language Assistance
BCH provides free language assistance. For more information, click
here.
Our Limited English Proficiency policy is
here.
Disability Services
Our Adaptive Equipment Services policy is
here.
Medical Information Policies
We want you to understand how medical information about you may be used
and disclosed and how you can get access to this information. To learn
more, click below:
Health Insurance
Boulder Community Health endeavors to provide broad access to medical services
for residents of our community. As part of that commitment, we try to
obtain contracts with a wide range of insurance companies and managed
care organizations.
Please confirm the details of your coverage directly with your insurance company.
Compliance Policies
Colorado state law requires hospitals receiving Medicaid payments to have
written policies for complying with specific federal and state laws related
to Medicaid. Boulder Community Health's compliance policies are outlined
in the links below:
Concerns about Quality or Safety
Should you have concerns about the quality or safety of your care that
have not been resolved, it is your right to lodge a grievance with the
Joint Commission or the State of Colorado directly, regardless of whether
you have first used the hospital’s grievance process. Complaints
may be filed with either of these agencies:
Colorado Department of Public Health and Environment, HFEMSD-C1
4300 Cherry Creek Drive South
Denver, Colorado 80246-1530
For more information:
https://www.colorado.gov/pacific/cdphe/health-facilities-complaints
303-692-2827 or 1-800-886-7689, ext. 2827
In writing to: The Office of Quality and Patient Safety
The Joint Commission
Mail: One Renaissance Boulevard
Oakbrook Terrace, Illinois 60181
Online:
https://www.jointcommission.org/report_a_complaint.aspx
Fax: 630-792-5636
Boulder Community Health Social Media Policy
Para ver nuestra póliza sobre los medios sociales es español,
haga clic aquí.
Boulder Community Health (BCH) encourages others to post and comment on
our social media pages. At BCH, we are committed to free speech and encourage
you to share your thoughts and views on our social media pages; however,
we reserve the right to moderate all submissions to ensure they meet our
social media participation guidelines.
By accessing, viewing or posting content on any of the BCH social media
sites, you are agreeing to the terms of use we’ve established in
our participation policy.
Terms of Use
By posting or commenting on a BCH social media site, you agree that your
content will not:
- Violate any laws or regulations, including, but not limited to copyright
and intellectual property laws
- Contain any unlawful, disruptive or threatening material
- Impersonate a person or entity
- Falsely state or misrepresent your affiliation with a person or entity
- Contain any material that you do not have a right to make available under
any law or due to contractual or fiduciary relationships
- Contain any material that infringes on the patent, trademark, trade secret,
copyright or intellectual property of another
- Transmit material containing viruses, worms, disabling code or any other
programs that may potentially have a negative impact on the functionality
of computer hardware or software
BCH reserves the right to edit, censor, delete or block any comments and
posts at our discretion if we believe they contain any of the following:
- Abusive, harassing, profane or defamatory language
- Language that promotes hate, discrimination or racism
- Unsolicited or unauthorized advertising, including spam
- Off-topic content
- Content that promotes a business or product unaffiliated with BCH
- Content that may be construed as political lobbying, that links to the
websites of political candidates or parties, or that takes a position
on any legislation or law
- Content regarding individuals and/or providers not employed by BCH
- Any other content deemed inappropriate by the moderators of our social
media pages
Posting of medical advice or medical commentary by non-BCH physicians on
our social media sites is prohibited.
Assumption of Liability
By posting or commenting on a BCH social media page, you agree that the
content is yours and that you have the right to post it. The views and
opinions in your content are strictly yours and do not represent BCH in
any way. We assume no liability for the information contained in your
posts or comments, nor do we verify the accuracy of this information.
BCH cannot be held responsible for any consequences or damages caused
by your posts or comments.
BCH does not endorse any views, content, services or products contained
in posts or comments on our social media pages that were made by individuals
unaffiliated with BCH.
Privacy
When you post content or comment on our social media platforms, you understand
that these are public forums that anyone can view. In order to safeguard
your privacy, you should avoid posting anything containing your protected
health information. You should also avoid disclosing detailed, private
information about yourself or your family members.
BCH cannot protect our social media platforms against all potential interceptions
of private information by third parties, and we do not take responsibility
for any health information that becomes compromised on our social media
sites. By posting any private information, you are taking on the risk
that this material may be compromised or viewed by parties unaffiliated with BCH.
Reproduction of Your Content
By posting or commenting on one of our social media sites, you grant BCH
the right to reproduce, publish, distribute or display this content on
any media.
BCH may disclose your posts or comments made on our social media sites
in response to lawful requests by governmental agencies, court orders,
warrants or subpoenas. If BCH takes these actions, we will have no liability
to you for any consequences incurred.