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4747 Arapahoe Ave. Boulder, CO 80303
303.415.7000
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              Go to Home PageLocations Boulder Valley Surgical Associates
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              Boulder Valley Surgical Associates

              Patient Guide to Satisfaction Surveys and Ratings

              Boulder Community Health wants to help you make informed decisions about your health care and about the BCH-employed physicians and providers who can care for you. As part of that commitment, we post our employed provider's patient satisfaction ratings online.

              These 5-star ratings and comments come from patient surveys administered by NRC Health, an independent company that specializes in health care research.
              Read more to understand how we develop our patient experience ratings.

              Read More

              Find a Physician from this Clinic

              Address

              Anderson Medical Center
              4743 Arapahoe Avenue
              Suite 100

              Boulder, CO 80303

              Phone

              (303) 443-2123

              Fax

              (303) 443-9497

              Hours

              • Monday 9 a.m. - 5 p.m.
              • Tuesday 9 a.m. - 5 p.m.
              • Wednesday 9 a.m. - 5 p.m.
              • Thursday 9 a.m. - 5 p.m.
              • Friday 9 a.m. - 5 p.m.
              • Saturday Closed
              • Sunday Closed

              Self-Park: Garage and Surface-Level Lots

              Free parking is available in the surface parking lot directly in front of the Anderson building.

              Free parking also is available in two parking garages: a five-level garage on the Foothills Medical Campus, entrance on the west side of 48th St, and a five-level garage in the new Della Cava Family Medical Pavilion located at 4801 Riverbend Rd across from the Foothills Medical Campus.

              Get Directions

              Comments

              17-Dec-2018
              Conversation in the OR before I was asleep was inappropriate. It frequently took a long time to get call bell answered. Many of nursing staff, RN to aides were excellent, several were less than anxious to be helpful. My tpn came disconnected during the night. Very upsetting, but apparently an equipment failure.
              11-Dec-2018
              Each member of the office was professional, yet friendly and especially caring. My expectations were exceeded by each dedicated person there: Receptionist, PA, and Scheduler.
              7-Dec-2018
              I love Dr. Hagen and all her staff. Thank you......
              3-Dec-2018
              They met my urgent need to have a surgeon consult.
              29-Nov-2018
              I appreciate the detailed account of the procedure and what to expect afterwards.
              29-Nov-2018
              I am very grateful to Dr. Jones and company for their knowledge and their caring and their efficiency at looking after me and I'd go to them any day of the week.
              26-Nov-2018
              Everyone was kind and courteous and I got the treatment that I needed. Thank you!
              20-Nov-2018
              Charlie Jones is a wonderful doctor, person, and advocate.
              19-Nov-2018
              Thank you to Dr. Marthaller and staff. They were fantastic.
              19-Nov-2018
              Dr. Marthaller is very personable, professional and listens. My experience working with him has been very positive
              16-Nov-2018
              I was pleased with the appointment.
              15-Nov-2018
              Everyone at the office was very kind and attentive. Dr. Marthaller was very supportive and provided the information l needed to feel more comfortable with the procedure. He is highly skilled and l trust him.
              15-Nov-2018
              I've been a patient of Dr. Jones in the distant past. He has always treated his patients with respect. He is a wonderful doctor and a gracious person. The facilities are modern and very well kept. In the famous words "I'll be back".
              15-Nov-2018
              We were pleasantly surprised by the Doctor's knowledge, expertise, and attentiveness to our concerns. We are hoping that the method he has proposed will work and finally solve this problem.
              14-Nov-2018
              It has been a long time since I have had an appointment with a doctor who spent as much time as needed to go through my diagnosis, recommendations, treatments etc. Answered ALL my questions and ALL of my husbands questions. I didn't feel rushed. She was honest and straightforward. I felt like a person not a number by her and her PA. My diagnosis was very scary and I felt so much more at ease when I left her office. I feel like I am in good hands and thankful. Thank you!
              9-Nov-2018
              Well, it seems that I was it was a tough surgery to do and so far it seems like the doctor did a really good job doing it.
              6-Nov-2018
              Nothing else, Dr. Jones is great.
              2-Nov-2018
              Biggest issue was that the physician did not sign the Pain medication prescription, My husband spent 15 min in a Longmont Walgreens Pharmacy and it was too late to go back to BCH, needless to say I spent a very uncomfortable night, until he could go back to boulder the next day.
              1-Nov-2018
              Dr. Jones and his staff were all attentive, quick, competent and cheerful
              26-Oct-2018
              Susan Hagen is an amazing human & skilled surgeon. I'd recommend her to ANYONE needing this type of care. Thank you!
              25-Oct-2018
              It was a bit hard for me to find the building. I didn't know to look for the Anderson building. Maybe in the reminder text message, there could be a note about how to navigate to this building once you're on the hospital campus. (e.g Southwest corner-near Tebo. Main entrance faces Arapahoe.)
              23-Oct-2018
              The receptionist was a bit rude.
              18-Oct-2018
              We were asked to come in early for an appointment and then waited in the exam room for 30 minutes.
              18-Oct-2018
              My care was super!
              15-Oct-2018
              The office staff was awesome. Dr. Marthaller did a great job in my surgery, post op, and secondary post op. He was very concerned about my well being. I would give them 100% rating think he's one of the best doctors out there.
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              Our Services

              • Surgery

              The Latest BCH COVID-19 Vaccine Information

              BCH began vaccinating current patients age 70 and older on January 4. At this time, we are focusing our efforts on patients of our BCH physicians. We are contacting appropriate patients on an ongoing basis. Please click here for more information.

              Learn more about general BCH COVID-19 Vaccine info and BCH updates related to COVID-19.
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