Financial Assistance

Update as of 3/27/20

We care about our patient’s personal and financial health and we are here to support you in these difficult times. If you are experiencing financial concerns, please call our patient service center at 303-415-5300 or email us at patientservicecenter@bch.org and we can discuss options available to you.

Boulder Community Health offers financial assistance through the Colorado Indigent Care Program and the hospital’s own We Care Charity Program. A snapshot of your current financial situation will be used to determine eligibility for assistance.

Boulder Community Health offers a Financial Assistance Program (FAP).

Eligibility for this program is determined by Total Family Income and assets, insured status and amount due. If you are eligible for discounted care under the FAP, you will not be responsible for more than is generally billed by Medicare and all private health insurers for emergency or other medically necessary care.

The FAP and FAP application may be found below. A paper copy of the FAP and FAP application can also be obtained at our facility located at 4747 Arapahoe, Boulder, CO 80303 or 5450 Western Avenue, Boulder, CO 80301.

You may contact our Financial Counselors at 303-415-8115 or Customer Service at 303-415-5300 for information regarding eligibility for the programs that may be available to you, to request the FAP or FAP application be mailed to you, or if you need a Spanish translation of the FAP or FAP application.

Non-emergency (elective) services require residence in the BCH service area as defined in our Financial Assistance and Patient Payment Responsibility Policy. To review this policy, click on an option below:

Financial Assistance and Patient Payment Responsibility Policy (English)
Asistencia Financiera y Responsabilidad de Pago del Paciente (Spanish)

Our Financial Counselors can help you apply for financial assistance.

Financial Assistance Application

To obtain a Financial Assistance application in English click here, for Spanish click here. Please call 303-415-8115 before a scheduled hospital service or 303-415-4700 after an emergency visit.

For more on BCH's payment policies, visit our Pay My Bill page.

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Resumen Sencillo de la Póliza de Asistencia Financiera:

Para consultar nuestra póliza completa de la Responsabilidad de Pago del Paciente y Ayuda Financiera, por favor visite www.BCH.org Boulder Community Health ofrece un programa de asistencia financiera (FAP). Varios factores son considerados para ser elegible con éste programa como: el ingreso total de la familia y sus bienes, estado de seguro médico y el monto.

Si usted califica para obtener servicios de cuidado bajo el descuento del programa FAP, no será responsable por más de lo que generalmente se cobra por Medicare y todos los seguros médicos privados, para atención médica de emergencia u otra asistencia médica necesaria. La solicitud para el programa FAP e información acerca del programa FAP se pueden encontrar en la página de internet www.BCH.org También se puede obtener la solicitud para el programa FAP e información acerca del programa FAP en nuestras instalaciones ubicadas en 4747 Arapahoe, Boulder, CO 80303 o en 5450 Western Avenue, Boulder, CO 80301.

Puede comunicarse por teléfono con nuestros representantes financieros en la línea 303-415-8115 o 303-415-5300, para obtener información sobre los programas disponibles y sus criterios de elegibilidad, para pedir que le envíen la solicitud del programa FAP o si necesita una traducción en español de la solicitud del programa FAP.