I am an attending anesthesiologist in Los Angeles. I was visiting Boulder for a wedding a few months back with my special needs son. My son developed croup-like symptoms. I went to the ER at the Foothills Hospital. PA Chris Benner and the nurses in the ER were amazing! My son is usually so scared of healthcare providers but Chris made him laugh and feel at ease. Chris even called us the next day to see how we were doing! I couldn't believe it! I'm trying to instill this kind of empathy in my resident physicians. Thank you.