Thanks to you we’re able to safely reopen
We are happy to announce that because of our community's compliance
with public health and safety recommendations, we are able to reopen many
of the services we offer at BCH. Please watch our video below of BCH president
and CEO Dr. Robert Vissers explain how BCH is safely expanding the services
you need to stay on top of your health.
Keeping You Safe
Safety remains our top priority in all patient care locations. We are taking
specific actions to reduce the risk of COVID-19 exposure for patients
and staff, including:
- All patients entering any BCH patient care facility are required to wear
a surgical or cloth mask. All BCH staff wear face masks
- Limiting visitors
- We are supporting social distancing through actions such as spacing chairs
at least six feet apart
- Routinely screening all staff for symptoms of COVID-19 and, if symptomatic,
they are tested and quarantined
Following established protocols for thorough cleaning and disinfection
prior to using spaces or facilities.
Please read our blog on the details of our cleaning process.
BCH Safer Check-In Process
BCH has been taking a very cautious and thoughtful approach to re-opening
access to more medical services. We’ve called on expertise from
across our organization, always focusing on patient and staff safety first
while weighing all the risks, including the potential consequences of
not doing surgeries or seeing some patients in person.
As part of this transition, we have made important changes in the registration
process for patients scheduled to have surgery, heart catheterization,
Imaging scans and some other advanced procedures.
In order to maintain social distancing for patients and BCH staff, we now
ask patients coming to our facilities for a scheduled service to stay
in their cars and call us when they arrive for their appointment. A registration representative will call them to complete their check-in
by phone. Patients will continue to wait in their car until we are ready
to provide their service. At that point, a clinical representative will
call to invite them inside the building.
Step 1: Call
303-415-8190 to let us know you are here. Please continue to wait in your car.
Step 2: A registration representative will call you to complete your check-in
by phone. Please continue to wait in your car.
Step 3: A clinical representative will call to invite you inside the building
and provide instruction on where to meet. Please note you will be screened
upon entry to the building and will be required to wear a mask.
Step 4: Meet the clinical representative to begin your appointment.
This process applies to the following BCH building and departments:
Foothills Hospital: Surgery, Cardiology, Interventional Radiology, Lab, Mammography Services,
General Imaging Services
- Community Medical Center Imaging
- Boulder Medical Center Imaging
- Erie Medical Center Imaging & Lab
Patients will be screened upon entry to Foothills Hospital, Community Medical
Center and Erie Medical Center, and will be required to wear a mask.
As another element of our social distancing strategy, we have moved to
decentralized registration at Foothills Hospital. Patients now go to one
of four areas to check-in, depending on the specific service they are
having. We’ve installed new signs to direct patients to the appropriate
These changes represent a very cautious approach that can help ensure our
patients are able to have their necessary but less urgent procedures done
at BCH as quickly as possible, with a high degree of safety.
BCH Virtual Visits
As we modify our clinic operations in response to the COVID-19 virus, we
are committed to finding safe and convenient ways for you to continue
to get the high-quality care you need, expect and deserve.
In addition to our traditional in-person clinic visits, we now offer the
opportunity to have a video or phone visit with your physician, as well
as an E-Visit for those who don't need to speak directly with their
Adding these new options are necessary actions that safeguard the health
of our patients, staff and community. BCH offers these new appointment types:
- Video and Phone Visit
Please go to our Virtual Visits page to learn more