Coming to BCH

Important Information for Your Visit to Boulder Community Health

Because of the continual presence of COVID-19 in our community, safety remains our top priority in all patient care locations. We are taking specific actions to reduce the risk of COVID-19 exposure for all patients, visitors and staff across all BCH medical facilities.

Whether you're coming to Foothills Hospital, one of our Urgent Care Centers or Medical Centers, or to a BCH primary and specialty clinic for an appointment, there are certain new policies in place that all visitors must understand and follow. Please see below for important updates regarding your visit to BCH.

All people entering a BCH care facility will be required to wear a mask (exceptions include children <2 yrs. old or medical reasons such as trouble breathing, unconsciousness, or someone unable to remove a mask without assistance). *Bandanas, neck gaiters, and masks with valves are not acceptable.

Coming to Foothills Hospital
Coming to a BCH Medical Center/Urgent Care Center
Coming to a BCH Primary or Specialty Clinic
BCH COVID-19 Testing Info

Coming to Foothills Hospital

Updated Check-In Policy for Foothills Hospital

BCH has instituted new check-in procedures to help keep all patients and staff safe. Please note that patients and visitors will be screened upon entry to Foothills Hospital and are required to wear a mask.

If you are here for Outpatient services, a cloth mask is acceptable. Bandanas, neck gaiters and masks with valves are not acceptable. A surgical mask will be given to you if needed.

If you are here for Inpatient services or the Emergency Department, both patients and visitors will be given a surgical mask.

We have made important changes in the registration process for patients scheduled to have surgery, heart catheterization, imaging scans and some other advanced procedures. If you are coming to Foothills for one of these services, please stay in your car and call us when you arrive for your appointment. Do not enter the building.

Step 1: Call 303-415-8190 to let us know you are here. Please continue to wait in your car.
Step 2: A registration representative will call you to complete your check-in by phone. Please continue to wait in your car.
Step 3: A clinical representative will call to invite you inside the building and provide instruction on where to meet. Please note you will be screened upon entry to the building and will be required to wear a mask.
Step 4: Meet the clinical representative to begin your appointment.

Updated Screening Policy for Foothills Hospital

Patients and approved visitors/vendors will be screened upon entering the hospital with the following questions:

Do you have signs and symptoms of a respiratory illness such as fever (100.4 F and above), cough, difficulty breathing, chills, sore throat, muscle aches (myalgia) OR new loss of taste or smell? Your temperature will be taken to verify.
In the last 14 days, have you had contact with a person who is positive or potentially positive for COVID-19 or with someone who is ill with respiratory illness?

If the answer is NO to both questions, the patient or visitor can enter wearing a mask.

If the answer is YES to either question, you may not enter.

Updated Visitation Policy

Hours of visitation are 6 a.m. to 8 p.m.

All visitors will have to be screened for symptoms and need to wear a mask.

Patients are allowed one designated visitor per patient per day except for:

No visitors of patients placed in any type of isolation including COVID-19 rule out.
- Exception: woman in labor who test positive for COVID-19 is allowed 1 visitor (typically someone who already lives in household).
- Exceptions for end of life only made after consult and discussion with spiritual care.
No visitors of patients on the Inpatient Behavioral Health unit.
No visitors under the age of 15 (unless a patient or accompanying a patient for emergency medical care).
- No visitors with symptoms consistent with COVID-19 or in contact with someone with known or suspected COVID-19 in the last 14 days.
No visitors for pre-operative or pre-procedural patients.
- Exceptions may include parent or guardian of a minor or medical necessity as determined by the care team.

Hours of visitation are 12 to 4 p.m.

Surgeries or procedures outside of visitation hours: post-op patients may have one visitor upon admission to their hospital room for a two-hour time frame. Visitation would return to normal hours the following day.
Visitors must remain in the patient room and masked at all times for the entire duration of the visit.

Foothills Hospital ED:

ED may have one visitor upon arrival when medically necessary as determined by the care team.

Important considerations for visitation

Patients with disabilities who require help with the provision of medical or behavioral health care, activities of daily living, speaking for the patient or keeping the patient safe, may have a designated assistance person.
Parent or guardian accompanying a minor.
Family Birth Center – Support person(s) (limit 2) for L&D. COVID-19 patients are limited to one visitor. Visitor is presumed positive and must remain in the room. If the visitor leaves during the hospital course, they may not return.
End of life situations – limit to 2 visitors for non-COVID-19 patients.
At-risk visitors who are immunocompromised, pregnant, and elderly should consult their doctor prior to visitation.
If weather prevents outdoor/vehicle waiting for outpatient or procedural services, waiting areas may be utilized with proper social distancing.

ADA Reference:

The Americans with Disabilities Act,1 Section 504 of the Rehabilitation
Act,2 and Section 1557 of the Affordable Care

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Coming to a BCH Medical Center/Urgent Care Center

Updated Check-In Policy for BCH Medical Center/Urgent Care Center

BCH has instituted new check-in procedures to help keep all patients and staff safe. Please note that patients and visitors will be screened upon entry and are required to wear a mask.

If you are here for Outpatient services, a cloth mask is acceptable. Bandanas, neck gaiters and masks with valves are not acceptable. A surgical mask will be given to you if needed.

When you arrive at a BCH Urgent Care Center or Medical Center:

This process applies to the following BCH buildings and departments:

Community Medical Center Imaging
Boulder Medical Center Imaging
Erie Medical Center Imaging & Lab

Updated Screening Policy for BCH Medical Center/Urgent Care Center

Patients and approved vendors will be screened upon arrival to a BCH facility with the following questions:

Do you have signs and symptoms of a respiratory illness such as fever (100.4 F and above), cough, difficulty breathing, chills, sore throat, muscle aches (myalgia) OR new loss of taste or smell? Your temperature will be taken to verify.
In the last 14 days, have you had contact with a person who is positive or potentially positive for COVID-19 or with someone who is ill with respiratory illness?

If the answer is NO to both questions, the patient or visitor can enter wearing a mask.

If the answer is YES to either question, you may not enter.

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Coming to a Primary or Specialty Clinic

Updated Check-In Policy for BCH Primary or Specialty Clinic

BCH has instituted new check-in procedures to help keep all patients and staff safe. Please note that patients and visitors will be screened upon entry and are required to wear a mask.

For traditional in-person physician visits, we encourage all patients to sign up for the MyBCH patient portal and e-check to minimize check-in time and fill out any required documentation before your visit. Once you arrive for your appointment, patients are given a tablet to complete check-in and are then escorted to an exam room to minimize/eliminate time in common areas.

*Please note that in some cases a physician clinic may require patients to call the office upon arrival for a visit. This may be posted on the entrance to the clinic.

For those who develop COVID-19 symptoms any time between scheduling and their appointment, please call and check with the clinic on how you should proceed. Your physician may determine a virtual visit is more appropriate, if you should call upon arrival or just check-in as usual.

Updated Screening Policy for BCH Primary or Specialty Clinic

Patients and approved visitors/ vendors will be screened upon arrival to a BCH clinic with the following questions:

Do you have signs and symptoms of a respiratory illness such as fever (100.4 F and above), cough, difficulty breathing, chills, sore throat, muscle aches (myalgia) OR new loss of taste or smell? Your temperature will be taken to verify.
In the last 14 days, have you had contact with a person who is positive or potentially positive for COVID-19 or with someone who is ill with respiratory illness?

If the answer is NO to both questions, the patient or visitor can enter wearing a mask.

If the answer is YES to either question, you may not enter.

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Coming to a Primary or Specialty Clinic

Updated Check-In Policy for BCH Primary or Specialty Clinic

BCH has instituted new check-in procedures to help keep all patients and staff safe. Please note that patients and visitors will be screened upon entry and are required to wear a mask.

*Please note that in some cases a physician clinic may require patients to call the office upon arrival for a visit. This may be posted on the entrance to the clinic.

Updated Screening Policy for BCH Primary or Specialty Clinic

Patients and approved visitors/ vendors will be screened upon arrival to a BCH clinic with the following questions:

Do you have signs and symptoms of a respiratory illness such as fever (100.4 F and above), cough, difficulty breathing, chills, sore throat, muscle aches (myalgia) OR new loss of taste or smell? Your temperature will be taken to verify.
In the last 14 days, have you had contact with a person who is positive or potentially positive for COVID-19 or with someone who is ill with respiratory illness?

If the answer is NO to both questions, the patient or visitor can enter wearing a mask.

If the answer is YES to either question, you may not enter.

Screening at Time of Scheduling

Patients who wish to schedule an appointment will be screened with the following questions:

In the last 10 days, have you had signs and symptoms of respiratory illness such as fever, new cough, difficulty breathing, chills, sore throat, muscle aches (myalgia) OR new loss of smell or taste?
In the last 30 days, have you been suspected of having COVID-19 or tested positive for COVID-19?
In the last 14 days, have you had contact with a person who is suspected of having COVID-19 or positive for COVID-19 or someone who is ill with respiratory illness?

If your answers to any of these questions change before your visit, please call us so we can discuss how to handle your situation. Also, you will be screened again upon arrival to confirm if you can be seen in person.

If the answer is YES to any of the above questions, please consider rescheduling as a virtual visit if possible.

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BCH COVID-19 Testing

BCH has partnered with local testing company Biodesix to offer expanded access to diagnostic COVID-19 testing.

Swab Test for COVID-19

Patients can now schedule appointments at drive-up testing sites in Boulder and Erie:

Della Cava Family Medical Pavilion parking garage, level 5
4801 Riverbend Road, Boulder

Testing is available at the Della Cava drive-up testing site by appointment only. For information about the availability of testing over the weekend, please call one of our three Urgent Care Center locations located in Erie, Gunbarrel or Superior.

Testing is available with a physician’s order for patients:

Currently experiencing COVID-19 symptoms, which include fever, new cough/shortness of breath, or two or more of the following: loss of taste/smell, chills, muscle pain, headache, sore throat.
Who have had close contact with someone with a lab-confirmed case of COVID-19, even if you don't have symptoms.

If you have a BCH physician, you can call that clinic to schedule a convenient virtual visit to assess whether a COVID-19 test is warranted. Your physician can order the test for you.

Individuals without a BCH physician can call their primary care physician or the BCH COVID-19 line at 303‑415‑8180 to be screened for testing. The BCH COVID-19 line is answered Monday through Friday from 8 a.m. to 5 p.m.

Once an order is placed, patients will be contacted within 24 hours to schedule the test at one of our testing sites.

The cash price for a COVID-19 test is $100.

Antibody Test for Those Who Are Not Sick

Cash price: $80
Antibody testing is not by appointment. You must talk to your doctor if you should have this test
You must not be sick and have no symptoms for at least 10 days prior to getting your blood drawn
Your physician must order this test
Self-referrals are not accepted

BCH COVID-19 Testing FAQs

Please follow this link to see a list of COVID-19 testing FAQs

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