Very satisfactory visit with good rapport. Feel comfortable in having a patient/provider partnership.

She's very smart, good listener & explains things clearly & especially like she gives me print out with phone #'s & names for referrals & what for.

My doctor is outstanding

Even after not having a prescription for 2 weeks Dr. Hess would still not refil my SSI inhibitor until I had made an appointment, JUST because she was unhappy with the dose I had been on... Absolutely ridiculous to keep my prescription from me because she had to talk to me first. It should of been first refilled then informing me that I need to come in before my next refill to discuss my dosage.

I was scheduled for my yearly physical. I did not receive a physical. She started by asking about my concerns and I started telling her. One of my questions was about receiving a medical marijuana card as the only solution that I, or any of the other specialists I have seen, could come up with was taking edibles. Dr. Hess immediately told me I was wrong, that all of my regularly seen specialists were wrong and that I should not be using marijuana as it could have drug interaction issues with my anti-depressants. I politely listened and when I asked for more detail and what she would recommend she seemed to get very offended that I was not taking her advice without question or comment and doubled down on her opinion. She said several times throughout the visit that my "self-diagnosed issues and treatment" could be extremely harmful and I should stop immediately. Her reasoning for this apparently was that she "works with the PHDs and MDs accross the street who research this and they all say to try a new micro-dosing method". As she does not know the details of my medical history and did not listen and kept talking over me as I tried to explain it to her. I did not take her opinion to heart. I looked up the minimal research on the doctor that has piloted this micro-dosing program, and, in my opinion, does not apply to my situation. Also, the research is rather minimal. In my personal opinion, my doctor should not be giving advice on a long-standing situation when I pay multiple doctors who specialize in the mental health and GI field who know about my usage of marijuana and do not have an issue with it. I understand that not everyone agrees with marijuana usage. That's fine. I'm not here to convince you to use it. But I do ask that you respect my opinion. She also told me that my Mental Health medications "were not what I needed" and I should "go off those and try something better". We also discussed menstruation problems. She, again, didn't allow me to fully explain the problem before she interrupted offering several different birth control options. If she had continued listening she would have found out that I have tried all of those and was actually asking for an OBGYN referral to explore other options as my situation (as Dr. Hess even said) was "out of the ordinary and complicated". I got the impression that she did not believe my description of the situation. She then insisted that I get a pap. I have had a pap every other month for the past 6 months. I refused the pap, she insisted. I was pretty tired of arguing at this point so I allowed her to do the pap. After the pap she apparently decided the appointment was finished. I was asking her the rest of my questions when she had one foot out the door. After about a minute she cut me off and left. I asked for several other referrals to Doctors. I asked for referrals to a GI, an OBGYN. She instead recommended me to a mental health consultant that I did not ask for. Like I said to her, I have enough help in that area, and I am looking to find a new doctor closer to my new home but I did not need help as my current doctors were recommending people and practices. I did not receive a physical. And she only addressed 2 of my concerns. To say that I am unhappy with my appointment is a pretty big understatement. From the moment that I walked into your practice I was treated without respect and extremely rudely.